Ownership and access: keeping your accounts safe

A common problem we see: a business discovers its website, domain or ad account was set up by a previous agency or freelancer in their own name. When the relationship ends, the business loses access.

We do the opposite. Everything is created in your business's name, and you hold the master access.

What you should own

How to give access safely

• Never share passwords for personal Facebook, Google or email accounts. Every platform above lets you add a partner or user instead.
• Turn on two-step verification on every account.
• Use a shared business email (for example accounts@yourbusiness.com) as the owner of accounts, not an employee's personal email.
• When someone leaves your team or stops working with you, remove their access the same day.

When an engagement ends

You keep everything: website, content, ad accounts, audiences, data and reports. We remove our own access and hand over any files and logins we created for you.