WhatsApp and business automation for Surat companies that have outgrown notebooks
In Surat, business runs on WhatsApp. Catalogues, quotes, orders and payment follow-ups all happen in chats. That works until the volume grows: enquiries wait hours for a reply, follow-ups depend on someone remembering, and when a salesperson leaves, their chats leave too.
We automate the repeatable parts without losing the personal touch. Leads from ads and your website land in one place, get an instant first reply, and follow-ups are scheduled automatically. Payment reminders and order updates go out on time. And you get one dashboard showing enquiries, sales and collections.
What you get
- Workflow audit: where time is lost in sales, billing and operations
- WhatsApp Business API setup with templates and opt-ins
- Instant first replies with catalogue, brochure or booking link
- CRM with lead stages, follow-up tasks and reminders
- Payment reminders and order updates on WhatsApp
- Connections with Tally, Zoho, Shopify or Google Sheets
- Owner dashboard for leads, sales and collections
- Team training and simple operating guides
Who we work with
Textile wholesalers with hundreds of dealers, real estate sales teams, clinics and coaching institutes handling high enquiry volumes, and manufacturers chasing quotations and payments.
We meet clients in person across Vesu, Piplod, Athwa, Adajan, Pal, Varachha, Katargam, Ring Road, Udhna, Sachin, Pandesara and Hazira, and work remotely with businesses elsewhere in Gujarat and India.
How it works
Free review
We review your current setup and share three fixes on a 30-minute call.
Written plan
Scope, timeline and the numbers we'll be judged on.
Build and launch
Built, tested and approved by you before it goes live.
Improve monthly
Weekly optimisation and a plain-language monthly review.
Questions
Do I need the WhatsApp Business API?
Not always. If one or two people handle enquiries, the free WhatsApp Business app with good labels and quick replies may be enough. The API makes sense when several people answer chats or you run ads at scale.
Will automation make our replies feel robotic?
Only the repeatable parts are automated, such as the first reply, reminders and status updates. Conversations about orders and pricing stay with your team.
Can you connect WhatsApp to Tally?
Yes, usually through a CRM or integration tool. We'll check your Tally setup and recommend the simplest reliable option.
Related services in Surat
Tell us where your enquiries leak. We'll show you how to fix it.
A free 30-minute consultation: we review your website, ads and follow-up process, and you leave with three fixes you can act on, whether or not you work with us.